Veronica Stancu: Welcome back, Michel. Thank you for joining us again to discuss another feature of Careshaper that has benefited your practice.
Michel: Thank you, Veronica. It's a pleasure to be here.
Veronica: Michel, how has Careshaper helped you manage waiting lists?
Michel: Before Careshaper, managing waiting lists was a manual and time-consuming process. With Careshaper, clients can add themselves to a waiting list through my online profile when no appointments are available.
Automated notifications for open slots
Veronica: How does the system notify clients when a slot opens up?
Michel: Careshaper automatically sends notifications to clients on my waiting list when an appointment becomes available. They can then log in to their client profiles and book the session immediately.
Veronica: That sounds very efficient! How has this impacted your practice?
Michel: It's made scheduling much more dynamic and responsive. My appointment slots are filled more consistently, reducing downtime. Clients appreciate the opportunity to get earlier appointments without having to constantly check in.
Boosting client satisfaction & reducing admin work
Veronica: Has this improved client satisfaction?
Michel: Definitely! Clients love the flexibility, and it also reduces my administrative burden.
Veronica: Have you noticed any other benefits from using Careshaper?
Michel: Yes, Careshaper’s integrated approach has streamlined many administrative tasks, allowing me to focus more on client care. The data security features also ensure that all client information is protected.
A game-changer for therapists
Veronica: That's important. Would you recommend Careshaper to other practitioners?
Michel: Absolutely! It's been instrumental in improving both efficiency and client satisfaction in my practice.
Veronica: Thank you for sharing your experience, Michel.
Michel: My pleasure, Veronica.
Key takeaways from Michel’s experience:
• Automated waiting list management, eliminating manual work.
• Instant client notifications when an appointment becomes available.
• More consistent scheduling, reducing appointment gaps.
• Enhanced client satisfaction with better accessibility to sessions.
• Strong data security ensuring confidentiality and compliance.
🚀 Want to optimize your waiting list management? Try Careshaper today!